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Commercial direction
Market, ICP and Positioning
Clarifying the markets the business should prioritise, the customers it is best positioned to serve, how those customers buy and how the business should position its value.
Proposition and Offer
Strengthening how products or services are structured, communicated and differentiated so that marketing and sales are built around a clearer commercial proposition.
Commercial Roles and Responsibilities
Clarifying who owns what across marketing, sales, customer experience, operations and leadership.